Saturday, September 29, 2012
Disc. Sept 24-30 Question 2
“The person who makes no mistakes usually makes
nothing” (Harris pg. 248). Feedback is important for any group to grow and
improve. The guidelines for providing feedback are to avoid generalization,
focus on behaviors that need changing, do not debate or argue, do not
micromanage, remember your role, accentuate the positive aspects, provide
specific suggestions for improvement, be clear and concise, and compliment in
public and criticize in private. It is important to follow all of these
guidelines as an observer. Without following them, your feedback might not
guide future behavioral change for the group. If you are too general, it won’t
give the group direction. If you argue or debate, it will seem that you are
imposing your ideas/opinions on the group, rather than reflecting and providing
feedback. One of the more important guidelines that I took away was to
compliment in public and criticize in private. If you do not compliment, people
will begin to feel under appreciated and put in less effort. The same outcome
goes when publicly criticizing group members.
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